How to remove error message on virgin tv
How to remove error message on virgin tv. virginmedia. I'll send you a PM now to assist further. Type in your virgin tv error code here. Please keep an eye on this and let us know if anything changes. ← Next step → Check the Ethernet cable is tightly connected into the back of the Hub and TV box. Best guess corrupted hard drive I've run diagnostics that showed no issues. Nov 12, 2012 · Harassment is any behavior intended to disturb or upset a person or group of people. After December 31, 2023, you will still be able to use standard text, picture and video messaging via the Samsung Messages app but if you would like access to Advanced Messaging features (like read receipts, typing indicators, message reactions, high-resolution images/videos and group messages) you can download and use the Messages by Google app. No apps working! My mum has just got a v6 box and is unable to view any apps she gets a security certificate message. Plus it is using up one of my 3 changes allowed every time If the TV box is connected to the Hub make sure the white coax cable going into the Hub is also tightly connected. Virgin C Dec 18, 2023 · Solved: Can't send emails, again. Code M60 means the TV box has an issue connecting to our network. 3. TV keeps freezing, tries to load, and then gives an error message (1009p/18). Instead, a pop up appears saying “Server error” and “Try again”. Feb 19, 2024 · From a desktop or laptop device open a Command Prompt in Window or otherwise a Terminal. Not able to send emails, AGAIN, i receive them but can't reply or send an original email, i have checked to make sure there are no issues in area and checked my hub and all is fine. 2 and my HDMI leads are certified to 8K. I have tried but unfortunately it did not work. Cheers, Ed Jun 22, 2023 · Now I need to know how to remove or delete it so I can again use the same password I use to get to my emails on the server ⋮. I have also tried connecting the V6 box directly to the TV which makes no difference. Code CS9995 means the TV box can't connect to the WiFi. Jul 28, 2023 · select a folder that cannot be deleted. The cycle just repeats over and over and sometimes I cannot get my email page to remain on at all. Find out more about the Virgin TV Go app. Then trying to fix that, Virgin TV go app will not allow me to login, was fine, and states Service not Available, oops, service not available. Aug 11, 2023 · The Horizon platform, which runs V360 is a server based system. There are a few things you could perform to try and access the new 360 via the app if the box isn't set to fast or active start. on 25-09-2023 10:15. I am sorry to hear that there was an issue with the sending of emails, and am glad to hear that this is now resolved. I log in as requested above but it still doesn't work and I can't log in! I can't find virtual chat/live chat ANYWHERE on the website, I phone and it tells me to start a text conversation, which says to use the live chat if I try and complain it miraculously opens virtual assistant and then wants me to sign in, which I CANNOT. Also keeps asking for smtp. Any suggestions Sep 15, 2023 · I have Virgin TV Go App installed on my Windows 10 laptop which is already a registered device with my virgin account. From within there you can turn on subtitles by default. com details which I know are correct. Assuming you can watch apps to rule out a network connection problem because the 360 relies on a connection to Virgin's servers then it does sound like a hard drive problem. If needed we’ll help you book a technician or send replacement kit, too. Find out more. Reply. Power saving settings doesn't fix it. on 04-09-2023 17:30. Dec 11, 2023 · If you haven't got 5ghz and 2. Top tips to help with most Virgin TV issues: Check the batteries in the Virgin TV remote, making sure they’ve been correctly positioned and that they’re fully charged. Alex_Rm. It says I have too many devices registered but won't let me replace any, customer services said at the weekend that they didn't have the facility to remove devices for me but apparently I've been told by someone from Aug 24, 2023 · then follow the process to remove the cookies shown for the site I'm a Very Insightful Person , I'm here to share knowledge, I don't work for Virgin Media. Jan 15, 2024 · All of a sudden today when trying to watch programmes in my iPad or iPhone, I keep getting this message for every programme I’ve recorded… any ideas 🤷 ♀️ 0 Kudos Reply Oct 29, 2023 · The virgin tv go app on all my devices are not playing live tv,the screen says NOT AVAILABLE Sorry-we can't play this at the moment 400 on all my channels,is anyone else having this problem. A dialog box of Go To Special will pop up. N27 - There is a problem with the network. If you can, try watching TV from a source other than your Virgin Media TV box, such as a videogame console or a DVD player. Can't find out how to change permissions for trash folder. This may be caused by a configuration or an attacker intercepting your connection. I access my emails via laptop only. I’ve tried uninstalling and reinstalling the app. However, I'm unable to manage my Stream Feb 14, 2024 · Exactly the same for me, channel4, ITV, BBC, Amazon Prime, Youtube. Go to the Virgin Media wall socket to make sure the white coax cable is connected. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Step 1 - Check the Hub's connections. Virgin Media TV help and support. Code CS3400 means the TV box is having an issue playing the programme you want to watch. This apparently should re-sync things. I can momentarily see my emails before the process starts again. Trying to use the app just get a security warning message. Hi, I've been using the virgin tv go app for ages now but recently sky sports app wont work. Options. Oct 25, 2023 · Hi DancinDiva, thanks for the message and welcome to the forums. The Virgin TV Anywhere app will allow you access to all the same features of Virgin TV Anywhere such as setting up remote recordings, watching box sets or movies and catching up on live TV. If your TV box is connected to your hub make sure the white wire going into your hub is also tightly connected. Code CS2004 means that the TV box can't load the channel you're trying to watch. Jul 17, 2023 · Please could someone advise on a definite process for requesting the acccount to be discontinued. Nov 14, 2023 · Is the mini box (second box) connected by WiFi or ethernet cable, if it's using WiFi try the 2. on 08-07-2023 08:25. So I can help I've popped you over a private message, to get a few more details from you. Wait 5 minutes. Code N17 means the TV box can't connect to the WiFi. Learn more Oct 26, 2023 · Clicking on the S icon will enable the subtitles. FYI: use the: Account Password when signing into webmail Remove and reinsert the filter (if you are unsure on how to do this watch the video here) Hold either the hot or cold button (whichever is affected) for 2 minutes to release any air trapped in the tanks. dtv. It was designed to record content to the cloud (as it does in Europe) & not locally (as the broadcasters in the UK & Ireland have insisted it must). Jun 24, 2023 · Whenever I log on to my Virgin Email account I just get the message "Connection timed out. Follow the on-screen instructions to complete the process. Jun 13, 2023 · We do have a variety of different platforms to report faults from. on 14-02-2024 08:51. Superstar. While pressing them, turn on your TV box using the switch at the back. Threats include any threat of suicide, violence, or harm to another. Using Virgin TV Dec 15, 2023 · TV channels play fine but can't access recording internet working fine on phone. Many people are getting this on youtube and amazon prime. If you have a mobile, you can call us on 0345 454 1111 / 789 (if you have a Virgin Mobile). ! You'll need to check that your TV box is connected correctly. - Virgin Media Community - 5458486. I’ve tried both connected to wifi and on mobile data. Go to either the App Store or Google Play to download and sign in to the Virgin TV Go app. Our tip : Jailbroken iOS devices or rooted Android devices may not function correctly with the Virgin TV Anywhere app and are not supported. General settings include setting your favourite channels, changing the display, checking network settings, and more. The Ethernet cable is unplugged. Appreciate any help that can be given. richard. Aug 2, 2023 · Turn off 360 Main box and 360 Mini box. . Tip: Cable can be tightly connected using your fingers. Before You Join. Press and hold the + button and the Long flash button together. Follow our step-by-step help to make sure the TV box is set up correctly. Scrolling through all the boards I - 5491754 - 3. This does not resolve. Alternatively, check your TV’s Sep 6, 2023 · V6 Box Issues - losing live channels in Virgin TV V6 a week ago; V6 Box not fully working after house move in Virgin TV V6 a week ago; New box not working in Virgin TV 360 2 weeks ago; Virgin TV GO on iPhone 15 Pro Max - "Sorry we can't play this at the moment -1102" in TV on the go 3 weeks ago Sep 25, 2023 · Options. select ☰ > Delete, to delete folder than previously could not be deleted, and Delete to confirm. 4ghz bands then you need to split your Wi-Fi network, instructions on how to do that are in link below, when you have selected Advanced Settings you will also need to select Wireless, Wireless Signal and click on Disable Channel Optimization at the bottom then click on Apply Changes. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). These stations worked before this update, cannot get this resovled over the phone with their tech support, getting frustrated. My first impression is that I'm very happy with the box and I like that it offers more HD channels than Freesat and Freeview and it seems quite responsive and robust. Jun 6, 2023 · Thanks 4 helping. Jul 8, 2023 · Options. It then gives two options - Back to safety or proceed anyway but neither works. For iOS devices, tap the Connect to TV icon at the top right-hand side of the screen. Is your Box in standby or turned off? If so, recordings will not be able to be set. Make sure the Hub's power supply is firmly connected to the wall and back of the Hub, check the hub is switched on. Select the type of your choice to remove. Nov 29, 2018 · Harassment is any behavior intended to disturb or upset a person or group of people. roy247. Select Settings. This can be due to insufficient permissions in your trash folder or this might be a special folder that cannot be deleted. Oct 12, 2023 · The process is exactly the same as any other package amendment or service removal - you need to call in on 150 from a VM phone or 0345 4541111 from off-net. Open the Home tab >> go to Editing group >> from Find & Select >> select Go To Special. on 23-09-2023 12:19. Need to delete email folders but when I try I get the message "Could not delete folder. You can also search your TV Guide for a specific channel using the Nov 22, 2023 · Turn off your TV box using the switch at the back. Sorry to hear of the TV issue - this may relate to your current TV box dispute. Selected Formulas, Errors in the dialog box. select ☰ > Add new folder and then Save; default folder name is fine for purpose of workaround. I don't work for Virgin Media. Sorry to hear of any issues setting recordings. For Android devices, go the Main Menu > Guide > My Shows > Manage > Info > Remote Control. This might be due to a loose cable. Plans, Add-Ons and Services. Nov 1, 2018 · I can't log into TV Go via the app on either ipad or android or via browser. 4ghz as it's a stronger signal than the 5ghz band. I tried searching for something that is listed as specifically as downloadable, still to no avail. Sign in to My Virgin Media a. ". This is followed by three grey pulsating dots. You can also change the parental control settings or make changes to help with accessibility. You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from Nov 29, 2023 · It might take a day or two for the systems to update with the new box details. I have a v6 box. There are lots of settings you can change and preferences you can make on our TV boxes. As you type the name of the movie or show you fancy, search results will pop up for you – tap one to start watching. com;its security certificate is not trusted by your computers operating system. Uninstall reinstall all usual stuff to try, different network, mobile data all the same. Turn the TV box off at the wall, check all the cables are firmly plugged in to the TV box, and then turn it back on. 1, I'n uninstalled and reinstalled the app (incidentally seems unstable at Dec 9, 2023 · Done all the usual checks, uninstalls, reboots etc, no luck. Alternatively, check your TV’s My Account Support. Make sure the white cable coming out of your TV box is firmly connected. '. You should be able swap/replace devices (you can do three device swaps a month) by . Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Broadband connection problems If you’re having issues with some of the online content on your TV, the problem may be with your internet connection. This code only affects our Virgin TV 360 boxes, 360 Mini boxes, and Stream from Virgin Media. You can check this by going through each source input using your TV’s remote. Select either Connection in progress: get status or Connect to the Virgin Media Service now. Then using the remote control, press and hold the 'TV' button and the '0' button together for 10 seconds. Then turn both 360's on again. We have a list of all possible error codes you may be experiencing with helpful guides on how to fix them quickly! If there’s a problem watching Virgin TV, a TV box or remote issue could be to blame. If the channel is not off-air, please reboot the box and try again. Feb 19, 2024 · You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's. I took delivery of a new Virgin Media Stream Box last week. Sep 22, 2023 · Options. On the ipad I'm running Ios 12. May 12, 2022 · To do this: Pres the Home button on your Virgin Media remote control. Sep 18, 2023 · Options. I’ve restarted the app and removed and reinstalled the app, but no difference. Of the post I have seen so far there is no instruction on how to remove the account yoruself and nothing within the online account that allows me to select "Delete" or "Remove". A new secure password will be generated for you. I can even select the Virgin TV GO link via my virginmedia which takes me to the TV GO sign in. Make sure your TV is on the correct source input channel. Hi all, I’ve recently changed my mobile phone. We're always more than happy to assist with any technical matters from here. branson@virginmedia. When I start the Virgin TV Control app, I don’t even get to the login screen. Just tap the options above to explore the Mar 3, 2024 · Hi TeensH, Thank you for reaching out to us in our community and welcome, we are sorry to see you were facing issues watching TV Go, I can see our community have asked some questions, I was able to locate you on our system with the details we have for you, when using the App it shows which box you are connected 2, please make sure the box showing is Online and also connected to the same Oct 13, 2023 · When on a BBC channel you can also press the green button to remove the red iplayer prompt, however this won't prevent the messages you see if you don't have the internet connected. Jan 3, 2024 · I'm getting the above message when I try to log into my email as well as a ''3 steps to follow to unlock your account'' message. If that yields no joy, check none of the cables have fallen out of the back of the TV box (which is quite easy to do when you Apr 29, 2023 · Hi. This code only affects our Virgin TV V6 boxes and TiVo boxes. Setting up Virgin TV. Thanks in advance. Nov 4, 2023 · Hi Hoddy1 . If you're in a browser, close the site and clear the cache. It says no signal for about 5-10 seconds then goes back on. SpacePhoenix. Every time I get the message’download unavailable at this time’. May 1, 2023 · I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. Its not a special folder as far as I know. Go to Account settings, then Account details b. Hi nanna1234, Thanks for posting, and welcome to our community 🙂. 2 and HDCP 2. I have reset the set-top box to no avail. From the wall socket follow the white cable making sure it's tightly connected to the splitter. Turn on Hub and wait for broadband to reconnect. Click OK. Anyone else having this problem? Jul 28, 2023 · Vikki - Forum Team. Please try reloading the page, Reload. Feb 6, 2024 · Catchup has never worked, I have a 2024 Samsung 95C and LG E9 TVs both of which carry HDCP 2. Code CS9996 means the TV box can't connect to the internet. Signing into Virgin TV Go with your My Virgin Media details on your new device and choosing a show to watch live or On Demand and enter your TV Go PIN, if prompted. Aug 13, 2023 · Hi @oil9042 . Feb 27, 2024 · Error: Cannot connect to the server. my main box was fixed in seconds when an engineer called his manager who said there was a line of code missing from the provisioning details on the account (some acronym beginning with D, DNLE or DLEN or something along those lines) which he added and Code V1254 means that the channel you're trying to watch isn't available. Every time I try to watch live TV through the APP it asks me to register the same device (i. If you have a Stream or 360 box the PIN for TV Go will be the same as your set top box. Your hub should also be in the upright position. Aug 6, 2023 · In my original post I explained I hadn’t been able to watch live tv on either of my 360 boxes since they were installed back in march/April. The only way to fix it is to turn the mains power off and reboot. Sep 17, 2023 · Changed phone - TV Control app no longer working. com:rotavator-racecar-tenet-repaper: curl -v smtps://smtp. . If you need a box replacing it will be replaced by a mini box so you will lose half of your storage capacity. There are no guarantees that my advice will work. Also, using my android devices there is a hamburger icon (3 vertical dots) in the top right hand corner of the screen, clicking on that brings up the Settings . Mar 2, 2024 · Same here. Mar 10, 2022 · One of the main culprits of this is Norton VPN and browser VPN add ons. Phone Support, Warranty and Repairs. Try again in a few minutes. Select Help & Settings. Bill and Usage. Mar 2, 2024 · This server could not prove that it is content. If you suspect this is the problem, you can disconnect from your VPN and then try connecting to the website. The setup was relatively quick and straight-forward. com -u username:password. https://community. Do that, and then reinstall it and log in again. If there's still a problem after that, let us know below. Jun 30, 2023 · Put the box into 'Pairing Mode' by pressing the Standby/On button on the front of the box for 10 seconds. 4. I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. com" is not trusted by your computers operating system. " Nov 7, 2022 · on 07-11-2022 14:26. If the picture quality is still poor, the problem could be with your TV. Nov 24, 2023 · Just to clarify some information around the default PIN settings; The default PIN can be either 1234 or 0000, this is for both the Set top box and TV Go app. Nov 16, 2022 · I can't access my recordings either, so I went through settings and selected delete all, which it claimed to do. 2 Kudos. Smartwatch and NumberShare. I then unplugged the box, waited a minute, rebooted but nothing changed. If you change the PIN number on either they will align; for example if you change the PIN number on Nov 19, 2023 · 1 ACCEPTED SOLUTION. I then unplugged and reconnected the tv feed from the 3 way splitter provided my virgin, again no change. Start by getting help to fix things here. I am unable to download anything on the TV Go app. Feb 14, 2024 · Options. Follow our step-by-step help to get things fixed. on 19-11-2023 22:36. Thanks for posting and welcome to the community. and enter the following where username:password is replaced with your email address and password, i. Prepaid Support. I then rang the helpline and they tried to reset my password from their end but it did not work either. It is a virgin media issue as other devices in households can access youtube and amazon ok. My V6 box runs through an up to date AVR with HDCP 2. on 27-09-2023 07:23. Once you see the startup screen, let go of all the buttons. select Trash, then ☰ > Empty trash and Empty folder to confirm. New around here? To find out more about the Community check out our Getting Started guide Feb 14, 2024 · I get a message saying that the security certificate from "content. Nov 22, 2023 · The message reads, The channel is currently unavailable, check the TV guide to see if it is off-air. The security certificate issue was raised as a fault ref: F011194787 but has now been fixed. Once an account's App Password is generated it cannot be removed. replace a device) - I now have this same device 3 times in my list of 5. And fingers crossed hopefully a message should appear on the screen confirming that pairing was successful. When I log in to My Virgin Media app, it allows me to log in without an issue, however when I log in to Virgin TV Go app it comes up with the following error: "Username or password incorrect. It will not let me add my email to the webmail just says my password is in correct. Sign out of the TVGo app and then sign in again, also try clearing the cache and storage on the app. e. Make sure the white cable is firmly connected to the back of your TV box and the Virgin Media wall socket. Can't send emails, again. If these 5 simple checks don’t resolve your issue we’ll put you in touch with our team. If the TV box is connected to the Hub, make sure Oct 7, 2023 · Hi @Birch78 . Coverage, Long Distance and Travelling. Get started. 5 days ago · Remove errors; use the Go To Special. I'm a Very Insightful Person, I'm here to share knowledge. Get in Touch. Please retry and click the box below to prove you are not a robot. Alternatively, you can text us via Whatsapp on +44 7305 327 112 and our Faults Team can assist you from there. Aug 23, 2023 · I have the same issue - been happening for days. If you do have a VPN then Idisable the VPN and restart your iPad, you can correct the issue and still have access to all the other Norton functions. Sep 4, 2023 · Joining in. Step 1 - Check your connections. 0 Kudos. I have reset the router to no avail. Feb 14, 2024 · The message then presents two buttons, "Back to safety" and "Proceed anyway", neither of which is accessible from my remote control. Fibre optic. The 'loss of connectivity' light is different and I have seen it before. Oct 13, 2022 · 10-13-2022 07:35 PM. Apr 2, 2024 · Whether you're watching Netflix on your phone, tablet, computer, or TV, there should be a way to remove the app from your device. You'll need to check that your TV box is connected correctly. I can login perfectly fine to myvirginmedia and my mobilemyaccount. Apr 4, 2023 · BBC 3 Top Gear - failed recordings/Audio Description On in Virgin TV V6 04-04-2024; No audio on ITV1 in Stream from Virgin Media 23-03-2024; Audio Description missing from drop down menu on Film 4 in TV on the go 18-03-2024; Amazon prime audio issues in Virgin TV V6 10-02-2024; Can't turn off audio description on TV GO PC App in TV on the go 31 Oct 20, 2022 · Disconnect From Your VPN Some websites block VPN users and will show a 403 Forbidden message if you try connecting to them through a VPN. resetting the box has no effect. May 16, 2022 · 8 tv channels not responding on both of my tv's after the latest Virgin Tv update, Firestick 4K on my Sony Bravia & Firestick on my other Samsung tv in the virgin plus tv guide. Select Network. virginmedia How to search and use the TV Go app or website (with a browser) Tap the app’s magnifying glass (top right of your screen) or the website’s search bar. kv ry zj az nm rv fs jr hf gb